Privacy Policy

1. Information We Collect

We collect information that you provide directly to us when making reservations, signing up for our newsletter, or contacting us. This includes your name, email address, phone number, and any special dietary requests or comments you provide to ensure an exceptional coastal dining experience.

Additionally, our website may automatically collect certain usage data, such as IP addresses, browser types, and interaction metrics, to help us improve our online services and reservation systems.

2. How We Use Your Information

The information we collect is primarily used to fulfill your reservation requests and deliver a tailored dining experience. We also use your information to:

• Confirm and manage table bookings securely.
• Communicate essential updates regarding your reservation.
• Respond directly to your inquiries, feedback, or requests.
• Send occasional seasonal menu updates or special event invitations (only if you have opted in).
• Enhance the functionality and security of our digital platforms.

3. Data Sharing and Security

We do not sell, trade, or rent your personal information to third parties. We may share necessary details with trusted service providers (such as secure booking platforms and payment processors) strictly for the purpose of operating our business and serving you.

Ombak Seafood House employs industry-standard security measures, including data encryption and restricted access protocols, to safeguard your personal information against unauthorized access or disclosure.

4. Cookies and Tracking Technologies

Our website utilizes cookies to remember your preferences and understand how visitors interact with our pages. You can choose to disable cookies through your browser settings, though some features of our reservation system may not function optimally as a result.

5. Your Privacy Rights

You hold the right to request access to the personal data we hold about you, as well as the right to request corrections or deletions of that data. If you wish to exercise these rights or opt out of marketing communications, please contact us using the details below.